London Hotels - Elegant English Hotels

Guest survey
Please take few moments to complete this form - your feedback is invaluable because it helps us to further improve the facilities and services we offer you.

Your Name:
E-mail:
Which hotel did you stay at?:
Check-in date

a) How did you make your reservation? Phone Fax Freephone E-mail Travel Agent b) If you made your reservation on the internet, how easy was it? Very easy Easy Difficult c) How efficiently was your reservation handled? Very efficiently Efficiently Poorly d) What was the purpose of your visit? Business Leisure e) Which statement best describes your overall opinion of the hotel? Exceeded my expectations Met my expectations Did not meet my expectations f) Would you recommend the hotel to a friend or colleague? Yes No g) What was your overall opinion of the following?
Your Room Excellent Very good Good Satisfactory Poor	Breakfast Excellent Very good Good Satisfactory Poor
Receptionists Very Helpful Helpful Not helpful	Butlers Very Helpful Helpful Not helpful
Housekeeping Excellent Very good Good Satisfactory Poor	Room Service Excellent Very good Good Satisfactory Poor
Location Excellent Very good Good Satisfactory Poor	Facilities & Services Excellent Very good Good Satisfactory Poor
How long did check-out take? 5 minutes 10 minutes More than 10 minutes	Did a butler help with your luggage? Yes No

Thank you for taking the time to complete this feedback form. If you have any comments or suggestions, please write them here:

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